Refund Policy

Last updated: Thursday, 31 July 2025

At Hyperzoned, we aim to provide the best experience for our users. If you are not satisfied with your purchase, we offer a clear and simple refund policy.

1. Refund Eligibility

• You can request a full refund within 7 days of your original payment date.
• Refunds apply only to the most recent payment for an active subscription.
• After 7 days, payments are non‑refundable.

2. How to Request a Refund

1. Email us at [email protected] with:
   • The email address linked to your Hyperzoned account
   • Your payment receipt or transaction ID
   • A brief explanation of the reason for your refund request
2. We will process all eligible refunds and respond within 5‑7 business days.

3. Non‑Refundable Situations

• Refunds are not issued for failure to cancel before the next billing date.
• Refunds are not issued for inactivity or lack of use of the app.
• Refunds are not issued for issues outside our control (e.g., internet outages, device problems).

4. Partial Refunds

Partial refunds may be provided only if a service issue on our side prevented access to Hyperzoned features during your subscription period.